Patient Collections
For an independent practice or provider your business revenue exclusively come from insurance reimbursements and direct payment from your patients.
OMB ensures to improve the collection of your outstanding patient AR.
How do we do this?
1. Our consistent patient statement mailing process ensures that patients are kept informed about the money they owe to your practice and pay using convenient methods given on the statement.
2. Besides patient follow-up it's crucial for patient demographic and insurance details to be accurate. Our automated eligibility/rejection system identify such errors at the initial stage before the claim gets billed out to the carrier to prevent claims from being denied.
3. Our professional team follow up with patients to collect necessary information in order to get the claims paid and keep the demographic and insurance information up to date which eliminates future eligibility denials and improve over all collections.
4. We follow client's directive on how frequent patient statement should be sent out and after what age a patient balance should be forwarded to the collection agency for further follow-up with patient so the old outstanding balance should not be written off as bad debt. As a best practice we send out monthly patient statements and this process includes auditing of true patient responsibility and applying any unapplied patient payments before patients receive statement to improve patient statement quality.
Feel free to get in touch with us, If your practice is facing challenge with increased patient AR and poor patient collections.