BILLING, CODING, CREDENTIALING
Is your practice losing money on claims?
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Telehealth claims denied for the wrong place of service or modifier
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Sessions billed without checking eligibility or mental health benefits
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Authorizations and session limits that run out without warning
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Unpaid claims sitting in AR past 60 or 90 days
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No clear picture of what was collected each month
Full-service billing for behavioral health
Eligibility and benefits
Behavioral health coverage, copays, deductibles and visit limits checked before sessions.
Payment posting
ERAs and EOBs posted accurately.
Credentialing support
Help getting and staying in network
Claims
Psychotherapy, intake, family therapy, crisis and add-on codes submitted cleanly, including telehealth.
Denials and appeals
Every denial worked, corrected and resubmitted.
Monthly reports
Collections, denials and AR in plain language
Authorizations
Monitoring authorizations, tracking approvals, and session counts to ensure uninterrupted care.
AR follow-up
Aging claims chased until paid
EDI/ERA Enrollment
Streamlining EDI and ERA enrollment for faster claims processing and payments.
How it works
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Free audit. We review your last 90 days of claims and show you what's recoverable.
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Simple onboarding. We connect to your EHR and clearinghouse with little effort from you.
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We take over billing. You get a monthly report and a direct line to your biller.
Why Onetouch
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10+ years in US medical billing
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Mental health practices are a core focus, not an afterthought
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HIPAA-compliant processes, and we sign a BAA before touching any data
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Experience with athenaOne, Tebra, AdvancedMD, SimplePractice, Therapy Appointment, TherapyNotes, PracticeEHR and eClinicalWorks, plus Waystar, TriZetto, Availity, Stedi and Office Ally
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Pricing: a flat monthly fee for new practices, or a percentage of collections for growing and established practices; no long-term contracts and a 30-day cancellation policy
FAQ
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Do you work with solo therapists? Yes. We work with solo clinicians and group practices of any size.
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Can you bill telehealth sessions? Yes. We use the right place of service and modifiers for each payer.
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Will I lose control of my billing? No. You get monthly reports and can see every claim in your system.
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How do you protect patient data? We follow HIPAA practices, use secure access only, and sign a BAA before onboarding.
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How do you charge? New practices can choose a flat monthly fee; growing practices pay a percentage of what we collect, so we only earn when you do. No long-term contracts. See our pricing page for details.